As COVID-19 makes its way across the globe, it’s affecting our communities in different ways. Many in Europe and the Americas are just now beginning to experience what people in Asia have been confronting for weeks.

© Google |  Coronavirus: How we’re helping

We have set up a 24-hour incident response team to stay in sync with the World Health Organization, and Google’s leaders are meeting daily to make critical decisions about our offices globally. 
In doing so, we weigh a number of factors grounded in science, including guidance from local health departments, community transmission assessments, and our ability to continue essential work and deliver the products and services people rely on. We’re also trying to build resilience into our operations and our products by testing our own capacity to work remotely. And it is also important to think about how we can help our local communities as we make these changes.
Some of our offices have shifted to a work-from-home status ensuring business continuity, while others are still operating as normal. As we make these changes, we have been making sure that our hourly service vendor workers in our extended workforce who are affected by reduced work schedules are compensated for the time they would have worked. 
This is an unprecedented moment. It’s important that we approach it with a sense of calm and responsibility because we have many people counting on us.
Every day people turn to Google products for help: to access important information; to stay productive while working and learning remotely; to stay connected to people you care about across geographies, or to simply relax with a great video or some music at the end of a long day.  
I’ve shared some early examples of what we are doing to help below. As the coronavirus situation continues to evolve, we will be thinking of even more ways we can be helpful to all of our users, partners, customers, and communities. 
In the meantime, please continue to take care of yourselves and each other.

Helping people find useful information

People continue to come to Google to search for vaccine information, travel advisories and prevention tips (for example, search queries for "coronavirus cleaning advice" spiked over 1,700 percent over the last week in the U.S.). Our SOS Alert in Search connects people with the latest news plus safety tips and links to more authoritative information from the World Health Organization (WHO).

This article was originally published by Google.
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